Goodwill Retail Services
Goodwill Retail Services Inc: CEO salary, finances and where donations go
“Connecting people to work. Preparing people for life.”
Data only Figures straight from the filing, screened by our rules. Not yet reviewed in depth by a CPA.
Methodology by Amir Arani, CPA, CA · Updated
- Top pay
- $850K Jacqueline Hallberg, 0.4% of spending
- Revenue
- $224.6M 74.6% from donations and grants
- Spent
- $227.7M 10.7% on programs, as reported
- Net assets
- $39.1M end of 2025
- Savings
- 2.1 months of spending, net assets ÷ spending
- People
- 6,999 employees, 4 volunteers
1 thing to look at.
We screen every filing against twelve rules. A flag is a prompt for a closer look, not a finding of wrongdoing.
Less than 20% of spending on programs
10.7% of $227,702,208 spending reported as programs.
Form 990 Part IX, line 25Of each dollar it spent, 10.7¢ went to programs, as reported.
For each dollar donated, Goodwill Retail Services spent 0¢ on fundraising.
Fundraising ÷ $167.6M contributions · Form 990 Parts VIII, IXNet assets: $29.7M to $39.1M in 11 years.
Net assets at each fiscal year end, 2013 to 2025.
The 8 highest-paid people.
Reportable pay in 2025, from the charity and related organizations.
| Contractor | Service | Paid |
|---|---|---|
| Ott Development LLC | Construction services | $4,626,059 |
| Ryder Transportation Solutions LLC | Trucking services | $1,468,674 |
| One Stop Mailing (dba Osm Worldwide) | Shipping services | $1,155,932 |
| Federal Express Corp | Shipping for ecommerce | $1,081,737 |
| Martin Peterson Co Inc | Mechanical contracting services | $535,778 |
The questions people ask about the Goodwill Retail Services.
Short, sourced answers. Each one stands on its own.
How much does the Goodwill Retail Services CEO make?
Jacqueline Hallberg, President & CEO, received $849,830 in reportable compensation in 2025, 0.4% of Goodwill Retail Services' $227.7M in spending.
Form 990 (2025), Part VIIWhat percentage of Goodwill Retail Services donations go to programs?
Goodwill Retail Services reported 10.7% of 2025 spending as programs, 0% as fundraising and 89.3% as management.
Form 990 (2025), Part IXHow much money does Goodwill Retail Services have?
Net assets were $39.1M at the end of 2025, about 2.1 months of spending.
Form 990 (2025), Part XDoes Goodwill Retail Services have any red flags in its filing?
Its latest Form 990 triggered 1 of our twelve screening rules: less than 20% of spending on programs. A flag is a prompt for a closer look, not a finding of wrongdoing.
Form 990 (2025)Every number, traced.
- Goodwill Retail Services Form 990, 2025 (IRS e-file)
- Goodwill Retail Services Form 990 history (ProPublica Nonprofit Explorer)
Amir Arani, “Goodwill Retail Services: CEO salary, finances and where your dollar goes,” Charity Math, updated 2026-11-07. https://charitymath.com/charities/goodwill-retail-services/